Terms of service

Terms of Service

Last updated: September 14, 2026

These Terms of Service govern your use of bemloria.com and any purchases made through the website. The site is operated by YOUNG SUNG TRADING COMPANY LIMITED ("Bemloria", "we", "us", or "our"), 75 Mody Road, Tsim Sha Tsui, Kowloon, Hong Kong SAR. By accessing our website or placing an order, you agree to these terms.

1. Who Can Order

You must be at least 18 years old, or the age of majority where you live, and legally capable of entering into a binding contract. You are responsible for providing accurate and complete information when placing an order and for ensuring that you are authorized to use the payment method provided.

2. Products

Bemloria offers a changing selection of everyday products, practical essentials, accessories, and other useful finds. Product descriptions, specifications, dimensions, colors, materials, compatibility information, and included accessories are provided on the applicable product page. Please review the product information carefully before placing your order.

We make reasonable efforts to display our products and their colors accurately. However, actual colors and appearance may vary slightly depending on your screen, device settings, lighting conditions, manufacturing batches, or normal production variations.

3. Product Availability

All products are subject to availability. We may update, modify, discontinue, or limit the availability of products at any time. If an item becomes unavailable after you place an order, we may contact you to offer an alternative where appropriate or cancel the affected item and issue a refund.

4. Product Information and Use

Please follow any instructions, warnings, care information, compatibility requirements, or other guidance provided on the product page or with the product. Customers are responsible for determining whether a product is suitable for their intended use before using it.

5. Prices and Payment

Prices displayed on our website are shown in the currency presented at checkout. Depending on your location, your order may also be subject to applicable taxes, duties, customs charges, or other fees.

We may change product prices at any time, but price changes will not affect orders that have already been accepted. Payment is collected through the payment methods available at checkout.

Your order constitutes an offer to purchase. If we are unable to fulfill an order due to product availability, a pricing error, payment issue, fraud screening, or another reasonable operational issue, we reserve the right to cancel the affected order and issue an appropriate refund.

6. Shipping and Delivery

Order processing times, estimated delivery times, shipping availability, and other delivery information are described in our Shipping Policy. Delivery estimates are estimates and may be affected by carrier delays, customs processing, weather, holidays, or other circumstances outside our reasonable control.

7. Cancellations, Returns and Refunds

If you need to cancel an order, please contact us as soon as possible at info@bemloria.com. We cannot guarantee cancellation once an order has entered processing or has shipped.

Returns, refunds, damaged items, incorrect items, and other post-purchase matters are handled according to our Return and Refund Policy, which forms part of these terms.

8. Customer Accounts

If you create an account with Bemloria, you are responsible for maintaining the confidentiality of your login credentials and for activity conducted through your account. Please contact us promptly if you believe your account has been accessed or used without your permission.

9. Acceptable Use

You may not use this website for unlawful or fraudulent purposes, interfere with the operation or security of the website, introduce malicious code, attempt unauthorized access, or use our website or content in a manner that violates applicable law or the rights of others.

We reserve the right to refuse service, restrict access, or cancel orders where we reasonably believe there has been fraud, abuse, unauthorized activity, or a violation of these terms.

10. Intellectual Property

Unless otherwise stated, the text, graphics, branding, website design, photographs, and other content appearing on bemloria.com are owned by or licensed to us and are protected by applicable intellectual property laws. They may not be copied, reproduced, distributed, or commercially exploited without appropriate permission.

11. Third-Party Services and Links

Our website may use or link to third-party services, websites, payment providers, shipping providers, applications, or other platforms. We are not responsible for the content, policies, security, or practices of third-party websites that we do not control.

12. Limitation of Liability

To the fullest extent permitted by applicable law, Bemloria will not be liable for indirect, incidental, special, or consequential losses arising from your use of the website or purchase of products. Nothing in these terms limits or excludes liability where doing so would be prohibited by applicable law.

Nothing in these terms is intended to limit any mandatory consumer rights that apply to you under the laws of your jurisdiction.

13. Errors and Inaccuracies

Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, availability, shipping charges, or other information. We reserve the right to correct such errors and update information where appropriate.

14. Changes to These Terms

We may update these Terms of Service from time to time. The latest version will be published on this page with an updated revision date. For purchases, the terms applicable at the time your order is placed will generally govern that transaction, subject to applicable law.

15. Governing Law

These terms are governed by the laws of the Hong Kong Special Administrative Region, without limiting any mandatory consumer protections that may apply to you under the laws of your place of residence.

16. Contact Us

If you have questions about these Terms of Service, please contact us:

YOUNG SUNG TRADING COMPANY LIMITED
75 Mody Road
Tsim Sha Tsui, Kowloon
Hong Kong SAR
Email: info@bemloria.com